Industry Benchmarking

We base our industry benchmark reports on thousands of consumer surveys.

Mystery Shopping

IdeaSpan, Inc. uses unbiased third-party shoppers to gather actionable data for you.

Competitor Benchmark

Find out how you compare to direct competitors and industry leaders.

Customer Studies

Receive a ranked and prioritized list of your customers’ wants and needs.

Lifetime Value Analysis

IdeaSpan, Inc. analyzes your data to identify your most valuable customers.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

A COMPREHENSIVE MENU OF RESEARCH PRODUCTS & SERVICES

Call Center Review

We evaluate your call center on 98 best practices and recommend improvements.

Social Media Research

IdeaSpan, Inc. offers social media benchmarking and shopper experience assessment.